Microsoft Launches Agent 365 for Enterprises to Manage and Monitor AI Agents

During the Microsoft Ignite 2025 event, the company introduced Microsoft Agent 365, a new enterprise command centre designed to track, manage and monitor all AI agents used within an organisation. It is now available through the Microsoft 365 Admin Centre under the Frontier preview programme.

As businesses increasingly deploy multiple AI agents for tasks such as summarising emails, generating reports and extracting internal data, there is a growing need to control and observe these agents just like human users. Agent 365 addresses this challenge.

At the heart of the platform is a central registry, where IT teams can record every AI agent along with details like who built it, what workflows it handles and what resources it can access. This helps organisations identify outdated agents or revise their permissions when needed.

Agent 365 also offers built-in activity monitoring, showing when an agent runs, what systems it interacts with and alerting administrators to any unusual behaviour. This allows teams to detect unintended actions early, such as an agent trying to access restricted files.

The system assigns each AI agent a unique identity through Microsoft Entra, similar to giving an employee a digital ID card. This identity enables strict access control, permission management and auditing of the agent’s actions.

Because many enterprises rely on Microsoft’s suite of apps, Agent 365 integrates seamlessly with Outlook, Word, Excel, Power Apps and Power BI, enabling agents to perform tasks within these applications while giving administrators full visibility into their operations.