IRCTC Cracks Down on Ticket Fraud, Puts 9 Crore Accounts Under Scanner

Indian Railway Catering and Tourism Corporation has launched a major nationwide initiative to curb ticket booking fraud and enhance food safety standards for railway passengers. As part of the operation, the corporation has permanently blocked nearly 3 crore suspicious user accounts and placed another 6 crore accounts under verification, bringing a total of 9 crore accounts under scrutiny. In addition, authorities have filed hundreds of complaints related to suspicious PNR activities and blocked thousands of fraudulent email domains linked to ticketing scams.

To improve food quality and hygiene, IRCTC has introduced advanced Artificial Intelligence-based monitoring systems in more than 800 railway kitchens across the country. A total of 2,394 smart AI cameras have been installed to monitor food preparation processes in real time. These systems can detect hygiene violations such as the absence of gloves or head covers, as well as the presence of insects, rodents, and other contaminants. The AI-powered network generates alerts within minutes, enabling authorities to take corrective action quickly and ensure safer meals for millions of railway passengers.