

A controversy has emerged involving a Malabar Gold showroom in Bilaspur after a customer reportedly questioned the purity test results of a 22-carat, HUID-hallmarked gold bracelet brought in for exchange. According to the account, showroom staff tested the bracelet using an X-ray fluorescence (XRF) machine three times, with each test reportedly indicating 20-carat purity. Staff also allegedly disputed the presence of a hallmark on the jewellery. The customer then contacted the local jeweller who had originally sold the bracelet. The jeweller reportedly arrived at the showroom, verified the HUID number and requested another test in his presence. During the subsequent test, the machine reportedly displayed a reading of 916, corresponding to 22-carat gold purity. The jeweller is said to have recorded the incident on video.
Following the incident, the local bullion traders’ association reportedly intervened, and police registered a First Information Report (FIR) against the showroom manager and the machine operator. Investigators reportedly seized the testing machine and the CCTV digital video recorder (DVR) as part of the inquiry. The conflicting readings have raised questions about the testing procedure and the circumstances in which the results changed. However, the allegations require investigation, and the registration of an FIR does not by itself establish wrongdoing. The showroom’s detailed response to the specific allegations was not included in the supplied account. Customers are advised to retain purchase invoices and hallmark details and to seek independent verification from an authorised assaying and hallmarking centre if they dispute a jewellery purity assessment.



















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