TRAI Launches Upgraded MyCall App to Report Poor Call Quality

The Telecom Regulatory Authority of India (TRAI) has introduced an upgraded version of the MyCall app, enabling mobile users to directly share their experience regarding voice call quality. Through the app, users can rate their calls and instantly report issues such as call drops, voice interruptions, poor audio quality, and weak network coverage.

The feedback submitted by users will help TRAI closely monitor the performance of telecom service providers and identify recurring network issues. The initiative aims to improve overall call quality, enhance customer experience, and encourage telecom operators to maintain better service standards based on real-time user feedback.