Tech-driven governance in Andhra Pradesh is great, says Bill Gates after RTGS visit

Microsoft co-founder and Gates Foundation Chairman Bill Gates lauded the technology-driven governance model of Andhra Pradesh after visiting the Real Time Governance Society RTGS center at the State Secretariat in Amaravati along with Chief Minister N. Chandrababu Naidu. Gates closely observed the live dashboards and digital display walls showcasing the state’s Data Lake integration, AWARE 2.0 platform, WhatsApp Governance services, Sanjeevani Digital Health Records and the Amaravati capital city project. The Chief Minister explained how 42 categories of real-time information are delivered to citizens and farmers, enabling faster response and improved service delivery. He also highlighted that 921 public services have been brought directly to citizens through WhatsApp Governance. Gates appreciated the simplification of citizen services, the transparent tax collection process strengthened after GST implementation, and the use of blockchain technology with QR code security features to safeguard land records. He also commended the AP AI Search Bar initiative that makes government documents easily accessible to the public.

Bill Gates expressed special appreciation for the Sanjeevani Digital Health Records project being implemented in Kuppam and Chittoor districts with support from the Gates Foundation. He reviewed how AI-based healthcare solutions assist citizens in monitoring blood pressure and diabetes while providing lifestyle and dietary guidance. Calling the initiative very nice, Gates praised the use of artificial intelligence in delivering primary healthcare services and emphasized the need for affordable diagnostic services, especially for pregnant women requiring ultrasound and scanning tests. He also examined the Amaravati capital city master plan and appreciated the allocation of 30 percent of land for water bodies and green spaces, describing the development vision as great work. Chief Minister Chandrababu Naidu stated that RTGS and digital governance reforms are transforming public service delivery and driving economic growth through key performance indicators that monitor GSDP progress in real time.