Meta Muse AI Can Now Make Phone Calls to US Businesses for Paid Subscribers

Meta has introduced an outbound calling capability for its Muse AI assistant, allowing eligible paid subscribers to make calls to businesses in the United States through the AI. Meta Chief AI Officer Alexandr Wang confirmed the update in a post on X. With this feature, users can ask Muse to handle tasks that require phone conversations, including making restaurant reservations, contacting insurance agents, speaking with cable companies and making customer service enquiries. The feature was initially tested with a limited group of users in September.

The calling facility is available to users with a paid Muse subscription. According to the information provided, the basic plan starts at $20 per month and includes 500 million Muse tokens per week, while the $100 plan offers 3 billion tokens per week. Meta is entering a space where other AI assistants also support business calls. Google offers its Call for Me feature through Gemini for eligible Pixel smartphone users in the US, while Grok also supports outgoing calls. Anthropic's Claude can access similar capabilities through third-party integrations such as AgentPhone.