AI to Create New Job Opportunities, Says Rajesh Warrier

Concerns over artificial intelligence (AI) leading to widespread job losses may be premature, as technological advancements are also expected to create new employment opportunities, said Rajesh Warrier, President of Global Operations at Cognizant and Chairman and Managing Director of Cognizant India. Recalling the introduction of computers three decades ago, he noted that similar fears of job losses had eventually given way to economic growth and large-scale employment generation. He believes AI has the potential to create entirely new categories of jobs and that India is well-positioned to emerge as a global hub for AI services. As AI increasingly transforms entry-level roles, companies are expected to prioritise candidates with strong learning abilities, problem-solving skills, communication, creativity and adaptability, alongside technical knowledge.

Warrier highlighted India's skilled workforce, engineering expertise, technology services industry, growing Global Capability Centre (GCC) ecosystem and start-up sector as key strengths in the AI landscape. He advised young professionals to combine AI knowledge with business understanding, critical thinking, creativity and continuous learning to remain competitive. He also urged companies to move beyond experimental AI projects and focus on measurable business outcomes, including improved productivity, customer experience and cost efficiency. Emphasising the importance of reskilling, he called for greater collaboration among industries, educational institutions and the government to prepare the workforce for changing job requirements. With responsible AI adoption and continuous skill development, India can turn technological disruption into long-term economic and employment opportunities.