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US-based artificial intelligence company Anthropic has introduced a new AI tool that can independently complete complex office tasks without human intervention, sparking global debate across the technology industry. The newly launched platform, Claude CoWork, is designed to function as a fully autonomous digital employee capable of making decisions and executing tasks across multiple domains. Unlike conventional AI tools such as OpenAI-developed ChatGPT, Google’s Gemini, and tools from xAI, which primarily respond to user prompts, the new system can independently analyse data, organise files, review contracts, and generate reports using advanced plug-in integrations. The announcement triggered volatility in global technology markets, with IT company stocks witnessing sharp declines amid fears of increased automation.
Industry experts warn that the rise of such AI platforms could significantly impact outsourcing-driven IT service models, particularly in countries like India, where a large portion of revenue depends on overseas clients. Traditional labour-based billing models, which charge clients based on workforce hours, may face disruption as AI tools can complete coding, testing, financial analysis, and legal documentation tasks more efficiently. Analysts believe the future IT workforce will shift toward high-value consulting, platform-based solutions, and strategic innovation roles. While the technology is expected to enhance productivity, concerns persist regarding potential job displacement and the need for reskilling in the evolving digital economy.
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